401-941-4061   RE-ORDER

Crosstown Press • 829 Park Avenue, Cranston, RI 02910 • E-mail: info@crosstownpress.com
Tel (toll free): 1-800-249-0434 • Tel: 401-941-4061 • Fax: 401-941-8081

Frequently Asked Questions ...

Catalog Requests We do not produce mail-order catalogs. See "Samples".


Foreign Languages

We can print foreign languages when the letters are from the English alphabet. In addition, we offer Spanish verses for wedding and Quince Años ensembles.


Printing Limitations

Carlson Craft reserves the right to refuse to print any copy that may be considered harassing, profane or abusive in nature.



We do our best to make sure each item is shipped exactly as it is ordered. Please contact us as soon as possible if you have a concern with your order.



Find the invitation you are interested in and click on the image. Click on "request a sample" link located top right of large view of image.



We use “VeriSign,” the industry standard to provide protection for your credit card information. Your credit card number will be encrypted for safe transmission. We DO NOT store your credit card number after your order has been completed. You will need to re-enter your credit card every time you make a purchase. Your privacy is respected.


Checking Order Status

Simply click on the “Order Status/Reorder” link on the home page. You will need your confirmation number and zip code to recall your order. The status of your order will be displayed. If your order has shipped, you will be able to track it online.


Making Changes

If you’ve sent your order and you’ve found you’ve made a mistake, please call us immediately. We will confirm the status of your order, and will let you know if a change can be made. Please note additional fees may be required to stop your order to make a change. We encourage you to look over your order very carefully before sending it to avoid the cost of having it reprinted.


Order Cancellation

$10.00 Service fee on canceling your order. If order has already been printed you will be charged full price of order.


Ordering More

Contact us immediately if you discover you need to increase the quantity. We will try to catch the order before it’s printed. The price for an additional 25 is always a better value than a new order for 25. Consider ordering an extra 25 in case of mistakes or last minute additions. If your order cannot be stopped before it is printed, we will notify you, and you will be charged the new order price.



We accept major credit cards. Payment is due at the time your order is placed. You may be billed a U.S. dollars sales tax on your final invoice total depending on the state you are in.



To place a reorder, please select the “Order Status/Reorder” link on the home page. You will need your confirmation number and zip code to recall your previous order. You can make the changes you want by editing your order and resubmitting it.



Because our production time is so fast, we are unable to rush your order once it is in-house. However, we suggest you choose an expedited shipping method on the shipping screen to ensure the quickest delivery.

"Your complete satisfaction with our product and service is important to us. With this in mind we have compiled information from frequently asked questions from customers just like you!"


–Crosstown Press

Quick Links ...

Business Hours ...

Our Location ...

9:00am - 5:00pm. Monday - Friday

Saturday - By Appointment

We ship to the US & Canada.
Tel (toll free): 1-800-249-0434
Tel: 401-941-4061 • Fax: 401-941-8081

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